Step 1: Diagnose
Tailored DX/AX Implementation
Turn scattered documents and workflowsinto AI systems that help your team work better
We connect documents, customer data, repetitive tasks, and performance records for social economy organizations and small businesses, building DX/AX systems step by step starting from the most critical workflow.
Step 1: Diagnose
Workflow & Document Diagnosis
View this packageStep 2: Build
Core Workflow Innovation
View this packageStep 3: Scale
Phased Operating System
View this package
Does promotion actually create qualified inquiry?
Do visitors move into consultation and intake?
Does the workflow continue after inquiry?
Why DseForge
We start by understanding the operating reality of local businesses and mission-driven teams
Budgets are tight, staffing is lean, and every day is already full. That is why DseForge designs practical flow first, not flashy features.
It should work without a huge budget
Instead of defaulting to a full rebuild, we first look for the highest-impact structure using what already exists.
It should not interrupt the real work
We reduce the drag caused by repeated replies, booking, intake, and guidance so the team can return to core work.
The value of the organization should become easier to trust
Good work and good products should not stay hidden. The interface needs to turn empathy and trust into action.
Pilot Implementation Results
Field-tested execution experience turns meaningful work into measurable inquiry and operating results
More than adding a short proof point to the homepage, the structure has to help visitors move naturally into inquiry and intake while reducing operational friction behind the scenes.
Why this change was possible
DseForge designs results from years of field execution with local organizations
Toggle
For years, the team behind DseForge has worked closely with local merchants and social enterprises through initiatives such as the Dongdaemun Social Economy Support Center, Deugandeme, and the Resident Skills School.
That field-level consulting experience and hands-on specialist network allow the work to focus on real revenue, inquiry, and operating outcomes rather than surface-level visual cleanup.
Dongdaemun Social Economy Support Center operations
Kyung Hee University / University of Seoul youth startup academy operations
Resident Skills School program experience
Hands-on specialist network
"The site explained what we do well, but it barely moved visitors into consultation."
After restructuring the message order, CTA, and intake path, the organization saw steadier inquiries and less time spent on repetitive response.
The work did not stop at making the activity visible. Message hierarchy, CTA, intake flow, and response operations were redesigned as one connected system.
+200%
Increase in consultation inquiries
1 min
Time to reach the main intake action
-48%
Reduction in repetitive response time
Before
The work looked meaningful, but the next action was unclear
There were introductions and photos, but visitors had little reason or flow to move into consultation or signup.
After
Trust moved naturally into inquiry and intake
Core value, audience-based CTA, and a simpler intake path were reorganized into a system that actually creates action.
DX/AX Execution Packages
Phased Execution Packages Built for Your Stage
Step-by-step transformation from initial diagnosis to core workflow automation and full operating systems.
Step 1: Diagnose
Workflow & Document Diagnosis
Looking to identify your first priority task?
We analyze your current workflows and documents to prioritize the most urgent task.
Diagnoses your document, workflow, and customer data assets and delivers a prioritized DX/AX roadmap.
View Package Details ▾
Common Challenges
- Not sure where to start?
- Will AI really help us?
Key Deliverables
- Current state objectively mapped
- Most urgent task clearly identified
Subsidy & Voucher Support Program
We assist in connecting local DX/AX vouchers and public support programs to lower implementation costs.
* Details are provided during your initial 1:1 consultation.
Step 2: Build
Core Workflow Innovation
Ready to automate your single most urgent task?
We take the top-priority task from your diagnosis and build a working automation system.
Builds the single highest-priority task from Step 1 diagnosis into a real automation system.
View Package Details ▾
Common Challenges
- Replying to the same questions all day?
- 30+ minutes to find a document?
Key Deliverables
- Repetitive work time reduced
- Document search time shortened
Subsidy & Voucher Support Program
We assist in connecting local DX/AX vouchers and public support programs to lower implementation costs.
* Details are provided during your initial 1:1 consultation.
Step 3: Scale
Phased Operating System
Ready for integrated customer, admin, and performance systems?
Beyond single-task automation — integrate customer, administrative, and performance management into one flow.
Extends the Step 2 core system into customer management, admin, and performance tracking.
View Package Details ▾
Common Challenges
- Customer info scattered everywhere?
- Weeks spent on each grant application?
Key Deliverables
- Unified customer history
- Faster grant response
Subsidy & Voucher Support Program
We assist in connecting local DX/AX vouchers and public support programs to lower implementation costs.
* Details are provided during your initial 1:1 consultation.